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rediff: TCS No. 2 among UK's insurance BPO providers
Tata Consultancy Services has become the second-largest insurance business process outsourcing provider in the UK, after winning two deals worth 250 million pound (around Rs1,800 crore).
Network World: West Virginia's IT workers fight state outsourcing
West Virginia's IT workers are concerned that the state plans to outsource their jobs and have responded with a protest and a lawsuit.
Network World: Virginia's IT outage continues, 7 agencies still affected
Public agencies within the Commonwealth of Virginia continued to experience intranet service outages as the result of a memory card failure in a storage area network managed by outsourcer Northrop Grumman.
rediff: India's 20 largest BPO companies
Unfazed by the global economic slowdown, the top 20 Indian BPO firms grew their exports earnings by 15% in 2009-10 to touch revenues of $6.1 billion.
rediff: India's 20 biggest IT employers
Nasscom recently released its ranking of the top 20 IT-BPO organisations in the country that accounted for over 40 percent of the total employees in this sector.
rediff: TN promoting rural BPOs
The government recently unveiled its ambitious rural business process outsourcing Policy, unveiling an incentive-based approach to encourage establishment of BPOs in rural areas.
Network World: Satyam founder gets bail as case drags on
The former chairman and founder of Indian outsourcer Satyam Computer Services was released on bail on Wednesday by the High Court in Andhra Pradesh, state of south India.
Network World: H-1B, L-1 Visa Fee Hike Could Lead to More Offshoring
H-1B visa critics and advocates agree that an increase in visa fees that targets Indian IT service providers is inequitable. What's more, they say, it will do little to create or maintain American IT jobs, and could in fact lead to increased offshoring.
rediff: Obama's new mantra: Go for 'Made in America'
US President Barack Obama said that America will not settle for the second place in the international community when other countries like India, China, Germany and South Korea are competing and fighting for the jobs of the future.
rediff: China, not India, is the top outsourcing hot-spot
Aided by low labour costs, China has overtaken India as the primary destination of outsourcing and shared services for Asia-Pacific companies -- netting business to the tune of $20 billion, according to accounting firm KPMG.
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·100 Small Business Tips and Tricks for Effectively Outsourcing to India
Who said small businesses can't outsource? There are ways to send your writing, IT tasks and other needs overseas to add efficiency to your enterprise. By doing some prior planning and following some pointers, you can get the quality help...
·Outsourcing Your Healthcare
Medical tourism, or travel tourism as it is sometimes called, has been picking up momentum in the United States, where the costs of health care are often times quite excessive. Medical tourism is the practice of traveling outside of one's...
·Online College Degrees Becoming More Prevalent in HR Marketplace
Hiring an outsourcing or HR manager is rarely an easy task. One of the first qualifications that you're bound to look at is education. We all know that Harvard, Yale, Stanford, MIT, and the like are consistently ranked atop the...
·Outsourcing Is Healthy & Good: Study
By Priya Jestin, Staff Writer Those who felt that there was a chance the outsourcing industry would die out, may not be too happy with this recent survey by KPMG. According to the study Strategic Evolution, outsourcing is increasing and...
·Know Your World: India
By Priya Jestin, Staff Writer Let’s play a game to check your GK. How many of these words make sense to you: Holi, Eid, Bandh, Ambedkar jayanthi, Ugadi? If you are a regular American with not much connection with the...
·Know Your World: India
Let’s play a game to check your GK. How many of these words make sense to you: Holi, Eid, Bandh, Ambedkar jayanthi, Ugadi? If you are a regular American with not much connection with the outside world, you probably wouldn’t...
·China: Painful Outsourcing
Are you planning to outsource your manufacturing to India? Hope you are aware of the risks associated with outsourcing to China. You may have to face quality problems, delay in deliveries and worst of all, theft of your intellectual property....
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·West Virginia's IT workers fight state outsourcing
West Virginia's IT workers are concerned that the state plans to outsource their jobs and have responded with a protest and a lawsuit.
·Rural Outsourcing: Why It's Better in Des Moines
When it comes to total cost of ownership, outsourcing stateside to Iowa or Arkansas trumps offshoring for some CIOs.
·Virginia's IT outage continues, 7 agencies still affected
Public agencies within the Commonwealth of Virginia continued to experience intranet service outages as the result of a memory card failure in a storage area network managed by outsourcer Northrop Grumman.
·Satyam founder gets bail as case drags on
The former chairman and founder of Indian outsourcer Satyam Computer Services was released on bail on Wednesday by the High Court in Andhra Pradesh, state of south India.
·H-1B, L-1 Visa Fee Hike Could Lead to More Offshoring
H-1B visa critics and advocates agree that an increase in visa fees that targets Indian IT service providers is inequitable. What's more, they say, it will do little to create or maintain American IT jobs, and could in fact lead to increased offshoring.
·Senator Schumer: H-1B use undercuts pay, discourages tech enrollments
Sen. Chuck Schumer (D-N.Y.) says that the H-1B program has created 'multinational temp agencies' that undercut U.S. wages and discourage students from entering tech fields.
·IT Outsourcing: 100 Questions for a Successful Engagement
When headcount and revenues shrink during a recession, executives often try to keep operations stable by controlling IT costs. Although they may have shunned the practice in the past, many midsize companies and government agencies are for the first time considering outsourcing out of necessity. For CIOs at these organizations, the prospect of outsourcing IT can be daunting because their performance will be evaluated ...
·China appeals as an IT outsourcer mainly to its neighbors
China's appeal as an outsourcing location is limited to a few neighboring countries like Japan and Korea, unlike India and the Philippines, which address global markets including the U.S. and the U.K., according to a report released Wednesday by Everest Research Institute.
·The End of IT Outsourcing As We Know It
Within five years, the traditional IT outsourcing industry will be extinct, argues A.T. Kearney's Arjun Sethi. Most Indian providers will be sidelined or subsumed while the fate of seemingly stalwart U.S. players will hang in the balance. CIO.com talks to Sethi about his bold predictions for the IT outsourcing industry.
·Indian IT group says H-1B fee hike will hurt U.S. hiring
A U.S. Senate plan to hike H-1B fees on offshore firms was met with sharp criticism by India's largest IT group.
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·TCS No. 2 among UK's insurance BPO providers
Tata Consultancy Services has become the second-largest insurance business process outsourcing provider in the UK, after winning two deals worth 250 million pound (around Rs1,800 crore).
·TN promoting rural BPOs
The government recently unveiled its ambitious rural business process outsourcing Policy, unveiling an incentive-based approach to encourage establishment of BPOs in rural areas.
·Revenue from BPO to touch $1.6bn in '14
Gartner has forecast that revenue from BPO services within the domestic market will grow by 31.1 per cent from $521 million in 2009 to reach $683 million in 2010 and experience steady growth through 2014 to touch $1.6 billion by 2014.
·Obama's new mantra: Go for 'Made in America'
US President Barack Obama said that America will not settle for the second place in the international community when other countries like India, China, Germany and South Korea are competing and fighting for the jobs of the future.
·China woos BPOs with sops, blow for India
In a bid to end India's dominance in the outsourcing industry, China has announced that it will not levy operating taxes on offshore service outsourcing business in 21 of its key cities till 2013 to promote growth of the industry.
·Why rural BPOs are successful businesses
Setting up of rural BPOs is no longer being perceived as just corporate social responsibility. These are viable businesses.
·Smaller Indian cities are hot IT, BPO destinations
IT and BPO companies are looking at tier II locations in the country to support global delivery.
·IT-BPO firms hunt for profiles on social media sites
In February this year 7,000 people walked in for interviews across cities like Mumbai, Bangalore, Chennai and others. The page received a total of 20,000-25,000 hits.
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·Satyam founder gets bail as case drags on
The former chairman and founder of Indian outsourcer Satyam Computer Services was released on bail on Wednesday by the High Court in Andhra Pradesh, state of south India.
·H-1B, L-1 Visa Fee Hike Could Lead to More Offshoring
H-1B visa critics and advocates agree that an increase in visa fees that targets Indian IT service providers is inequitable. What's more, they say, it will do little to create or maintain American IT jobs, and could in fact lead to increased offshoring.
·China appeals as an IT outsourcer mainly to its neighbors
China's appeal as an outsourcing location is limited to a few neighboring countries like Japan and Korea, unlike India and the Philippines, which address global markets including the U.S. and the U.K., according to a report released Wednesday by Everest Research Institute.
·The End of IT Outsourcing As We Know It
Within five years, the traditional IT outsourcing industry will be extinct, argues A.T. Kearney's Arjun Sethi. Most Indian providers will be sidelined or subsumed while the fate of seemingly stalwart U.S. players will hang in the balance. CIO.com talks to Sethi about his bold predictions for the IT outsourcing industry.
·Don't Mess with Texas: Lessons From IT Outsourcing Disasters
Two weeks ago, the CIO of Texas penned a seven-page letter outlining the "chronic failures" of the state's nearly four-year outsourcing relationship--a deal the Texas governor had briefly suspended in 2008 citing service delivery problems that he said put the state's agencies in danger.
·UK outsourcer sets up BPO in Indian town
British outsourcer Xchanging is setting up a business process outsourcing (BPO) center in a town in India, hoping to tap into the low-cost, skilled staff available outside the country's cities.
·Offshorng Vendors Upsell Customers to Increase Market Share
IT departments should beware of buying additional outsourced services from their existing offshore providers. Here are eight steps to consider before signing new statements of work.
·European market gets worse for Indian outsourcers
Europe has always been a difficult market for Indian outsourcers, because some of the countries on the continent have been slow to adopt offshore outsourcing. The market has however worsened this year for the Indians because of a weak euro and tighter IT budgets in Europe, according to Forrester Research.
·Offshore Outsourcer Patni Braces for H-1B Restrictions
Offshore outsourcer Patni say the high U.S. unemployment rate has enabled it to increase its American presence at a low cost, but looming immigration and H-1B visa reform could put a crimp in the company's U.S. expansion plans.
·Nasscom makes a beeline to India's villages
India's National Association of Software and Service Companies (Nasscom) said on Wednesday that its member companies see business opportunities in the country's small towns and villages, where costs are cheaper and staff is more easily available
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